Scope of responsibilities:
- Liaising with customers on product quality
- Analysing complaints and identifying their root causes
- Preparing and monitoring corrective actions
- Taking part in FMEA teams and in creating and updating Control Plans
- Analysing customer requirements and participating in the engineering change approval process
- Working with production, engineering and other departments on process optimisation and quality problem solving
Requirements:
- Degree in a technical field
- Experience in a similar role — automotive experience an advantage
- Practical knowledge of problem-solving methods, including 8D, 5Why, Ishikawa and PDCA
- Knowledge of quality tools such as FMEA, Control Plan, SPC and APQP/PPAP
- Working knowledge of English
- German an additional advantage
- Ability to build good relationships with customers and colleagues
- Focus on quality, problem solving and results
Our Client offers:
- Christmas and annual bonus
- Private medical care
- Group insurance — basic package funded by the employer
- Meal allowance
- Commuting allowance
- Savings and investment fund
- Free coffee and vending machine allowance
- Free online psychological and legal consultations
- Company social benefits fund
